How to use the Customer Portal

How to use the Customer Portal

The Customer Portal at is the place to go to manage account billing, submit a support ticket, and more. These articles show you how to use the Customer Portal.

Ordering process

Get answers to your questions about the ordering process at

Accessing the Customer Portal

Learn how to access the Customer Portal.

Account management

You can manage your account quickly and easily through the Customer Portal. Learn how here.

Domain management

The Customer Portal enables you to manage all of your domains purchased from in one convenient location. These articles show you how.


Learn how to manage billing for your account.

Upgrading your hosting package

Are you outgrowing your current hosting package? No problem! This article describes how to upgrade to a new package.

Notification Center

The Notification Center enables you to set up service notifications for your account. Learn how here.

Working with tickets

You can use the Customer Portal to open a support, billing, or sales ticket.

Viewing and changing settings for shared hosting accounts

You can use the Customer Portal to view and change login settings for a shared hosting account. You can also do many common administrative tasks right from the Customer Portal interface.

Ordering additional products and services

Adding products and services to your existing account is easy with the Customer Portal. Learn how here.

Ordering a dedicated IP address

Learn how to order a dedicated IP address for your account using the Customer Portal.

Obtaining the LiteSpeed serial number

You will need the LiteSpeed serial number during the LiteSpeed Web Server installation process, and this article shows you how to obtain it. Please note that this article only applies to unmanaged VPS and Flex Dedicated servers with the Turbo Boost option enabled.

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